Reception Clinical Upgrade ONLINE Course!
Reception Clinical Upgrade Course – $450 24-hour viewing or $1,100 lifetime viewing.
Click here to start your training now: https://vimeo.com/ondemand/receptionclinicalupgrade
Ever wish that your receptionists who have little to no dental experience could have clinical knowledge instantly? You as a practice owner just don’t have the resources, the time or the staff to train them? Are your receptionists fantastic at following reception procedures but lack the clinical background knowledge to help patients in need?
This 3-hour online course is for receptionists to upgrade their knowledge in key areas of clinical dentistry. This course is ideal for receptionists who have been in the role for 4-6 months. By having clinical knowledge receptionists are better at communicating with patients, triaging and helping gather information for our clinicians and dental assistants. Receptionists will be able to understand booking appointments, item codes and be confident in helping to answer those tricky questions from patients. Your receptionists will have the required knowledge to upsell recommended treatment plans as well as provide the best of care to your patients.
What this program includes:
- Understanding teeth numbers and tooth surfaces.
- Tooth anatomy and stages of dental decay.
- Charting of current condition vs treatment required.
- Treatment plans in relation to treatment required.
- Differing types of dental x-rays, reasons and importance to explain to patients.
- Fillings and extractions: patient experience, item codes, complications, and post care instructions.
- Understanding gum disease and deep cleans: item codes, complications and post care instructions.
- Root canal treatment: different stages, item codes, patient experience, complications, and post care instructions.
- Crowns, Bridge and Implant: different stages, item codes, patient experience, complications and post care instructions.
- Dentures, Orthodontics, Cosmetic Treatment: different stages, item codes, patient experience, complications, and post care instructions.
- Payment plans, early release of superannuation and much more!